Seamless Call Managment SolutionIntegrated call management system for call traffic.
Users can enjoy an unparalleled array of features that are built right into the Business Call Managment Solution.
Calls can be extended to multiple users mobile phones out of office thus no missed customer calls.
This routes incoming calls to the most appropriate agent in the office. Also acquire usage data such as call volume, calls handled, call duration and wait time
Easily manage call inquiries through the integrated IVR for calls thus increase agents availability to calls that require agents intervention.
Easily generated from the system thus making easy for you to make informed decisions. This include: No of calls/agent, Call recordings, Unanswered calls etc.
Fully customizable to a user needs
User customization and call handling